General Outpatient Behavioral Health Manager
Are you a seasoned behavioral health clinician ready to step into a leadership role where your work shapes the lives of adults, children, and families across your community? EBCAP is looking for a dynamic and compassionate Program Manager to lead our Certified Community Behavioral Health Clinic (CCBHC) outpatient program.
This is more than a management role — it's an opportunity to champion trauma-informed, recovery-oriented care while building and supporting a team of dedicated clinicians doing meaningful work every day.
What You'll Do
You'll provide clinical and administrative leadership for a multidisciplinary outpatient team serving individuals with mental health, substance use, and co-occurring conditions. Day to day, you'll:
- Supervise and mentor outpatient clinicians, case managers, and support staff
- Drive timely patient access, engagement, and continuity of care
- Ensure excellence in clinical documentation, treatment planning, and evidence-based practice
- Monitor productivity, scheduling, and operational performance metrics
- Partner with primary care, quality improvement, and leadership teams to deliver integrated, whole-person care
- Lead staff recruitment, onboarding, professional development, and performance evaluations
- Support crisis response, risk management, and patient safety initiatives
What We're Looking For
- Master's degree in Social Work, Counseling, or related behavioral health field
- Active Rhode Island LICSW or LCDP license
- 5+ years of behavioral health clinical experience
- Prior supervisory or program management experience
- Strong clinical judgment, leadership skills, and a collaborative spirit
Core Competencies
- Strong clinical supervision skills
- Strong clinical judgment and problem-solving abilities.
- Strong leadership, organizational, and communication skills.
- Ability to build collaborative relationships across multidisciplinary teams.
- Commitment to quality improvement, patient-centered care, and staff development.
- Proficiency in EHR systems and Microsoft Office applications.
Benefits
For Full-Time Employees Working 30-40 hours per week, EBCAP offers:
- Subsidized, comprehensive medical (BCBSRI) and dental (Delta Dental) insurance plans
- Supplemental vision insurance (Delta Dental)
- Voluntary medical and dependent care flexible spending accounts
- Up to 3% matching 403(b) retirement plan
- Employer-paid life insurance
- Generous paid time off including vacation, holidays, personal days, and sick time
- Mileage reimbursement
- Tuition reimbursement
- Employer-paid professional development
- Employee assistance program
About East Bay Community Action Program
East Bay Community Action Program (EBCAP) is a non-profit 501(c)(3) organization that provides high-quality, comprehensive, and accessible health and human services to people across eastern Rhode Island. Founded as part of President Johnson's War on Poverty in 1965, EBCAP now serves ten communities with over 20 distinct programs — including primary medical and dental care, behavioral health services, early childhood education, and community support programs for children, youth, families, adults, and seniors.
Our 521 employees work across more than ten locations, addressing everything from immediate needs like food and housing to long-term health and wellness. If you are looking to make a meaningful impact on the lives of Rhode Islanders, we encourage you to apply.
Equal Opportunity Employer
East Bay Community Action Program (EBCAP) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
EBCAP is a federal contractor subject to Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA). We take affirmative action to employ, advance in employment, and otherwise treat qualified individuals with disabilities and protected veterans without discrimination in all employment practices.
If you require a reasonable accommodation to participate in the application or interview process, please contact People Operations at peopleoperations@ebcap.org (401) 431-9870 x1615.