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State of Rhode Island, Recovery Friendly Workplace , Helping employers respond to substance use and mental health conditions in the Rhode Island workforce

Triage Coordinator, Intake

Company Name
Family Service of Rhode Island
Remote Position
No
Job Type
Full Time
Location
Providence

POSITION TITLE: Triage Coordinator, Intake 

PROGRAM: Intake 

FULL TIME Full- Time 

SALARY RANGE: $19.00 - $23.62 Hourly

Summary: We care about the individuals and families living within our community and it is our priority to ensure access to services as soon as possible. The person in this position operates as the Intake & Triage Coordinator within FSRI. The Triage Coordinator supports individuals and families throughout the referral process and ensures they are linked with services as soon as possible. The Triage Coordinator ensures individuals and families are connected with counseling services using evidence-based clinical practices and interventions, that are consistent with the person’s values, preferences, and individualized needs. As part of our team, this person shares responsibility for directing, coordinating, and managing care and services.

Qualifications:

  • Associate degree level education or equivalent experience
  • Medical office experience preferred
  • Ability to educate clients regarding Family Service programs and policies
  • Understanding of Health Insurance requirements and financial implications
  • Prior experience in crisis intervention and emergency triage highly preferred
  • Skilled in operating various medical record software and hardware, word-processing, and database software programs
  • Spanish Speaking required and is compensated - Additional language capacity (Portuguese/Creole) highly preferred
  • Excellent multitasking and communication skills a must
  • Ability to work independently and part of a team
  • Bilingual/ASL skills are compensated by an additional 6%, above base pay.
  • Multilingual skills are compensated by an additional 8%, above base pay.

Physical Requirements: This position requires community visits, employees in this position must have the ability to:

  • Current driver’s license, reliable transportation, registration and auto insurance
  • Ability to communicate effectively
  • Travel to and from clients’ residence, community locations and office site, which could include using walkways, stairs and/or elevators
  • Ability to lift up to 20lbs
  • Must be able to work remotely and in person adhering to PHI requirements

HOW TO APPLY: · Send your resume to careers@familyserviceri.org · Apply using the link www.familyserviceri.org/careers and search for Triage Coordinator, Intake · Follow the direct link to apply: Triage Coordinator, Intake

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