Program Administrator

Full job description

CODAC believes in saving lives by understanding the whole person. We tailor patient centered, wrap-around care to meet our patients’ needs. CODAC uses evidence based addiction treatment medicine and behavioral healthcare, combined with a compassionate presence. We offer hope for all who struggle with substance use and mental health disorders throughout Rhode Island.

CODAC has been a leader in addiction treatment in Rhode Island for over 40 years. We have 9 locations in two states (RI and MA). CODAC supports employees’ career growth by providing education and training in the latest treatment modalities and in sponsoring licensure.

Our innovative programs offer ongoing opportunities for career development in a variety of employment areas. CODAC is committed to providing the support needed by our team to achieve their career goals.

As a non-profit organization, CODAC’s benefits package includes: medical and dental insurance, life insurance, a 403b retirement plan, and some tuition reimbursement. Additional benefits include three weeks paid vacation, ten paid holidays, four personal days, earned wellness days annually, and eligibility for student loan forgiveness.

CODAC believes in its team. We welcome you to become a partner in CODAC’s vision.

*All Codac employees must be fully vaccinated for Covid 19*

MAJOR DUTIES AND RESPONSIBILITIES:

Leadership & Financial Oversight

· Collaborate with leadership to develop and manage the annual operating budget for the clinic.

· Ensure clinic operations remain fiscally sound through effective resource allocation and cost management.

· Oversee third-party billing integrity and service documentation.

· Meet weekly with the Office Manager to review financial and operational performance.

Operational Management

· Direct daily operations of the clinic, working closely with the Medical Management Team on clinical and medical issues.

· Supervise and support the Office Manager, non-clinical support staff, and other team members.

· Ensure adequate staffing levels to provide uninterrupted clinical services during operational hours.

· Develop and maintain efficient staff schedules in collaboration with the Office Manager, Lead Nurse, Clinical Director, and Director of Healthcare Services.

· Monitor site productivity goals, including Direct Services and Health Home Services.

· Maintain comprehensive supply and equipment inventories to support uninterrupted clinic operations.

Program & Service Development

· Participate in program development, including identifying community and patient needs, assessing staffing and resource requirements, and contributing to grant writing efforts.

· Support ongoing performance improvement initiatives and committee participation as assigned.

· Establish and maintain collaborative relationships with community agencies to enhance patient services.

Compliance & Risk Management

· Ensure compliance with standards set forth by accrediting and licensing bodies, as well as all third-party payers.

· Serve as the facility’s Health and Safety lead in accordance with regulatory requirements.

· Follow the Emergency Preparedness Manual to maintain a safe and functional environment.

· Conduct risk management activities including risk assessments, investigations, root cause analyses, and data-driven monitoring of risk trends.

· Maintain adherence to confidentiality standards under CODAC Policy and Procedures, Federal Regulation 42CFR Part 2, HIPAA, and all applicable federal and state regulations.

· Sustain ongoing accreditation compliance through regular trainings and staff education.

Staff Leadership & Development

· Provide effective leadership, guidance, and supervision to staff, fostering accountability and professional growth.

· Conduct and ensure regular staff evaluations, ensuring staff performance aligns with organizational goals.

· Oversee onboarding and training of non-clinical staff, and provide ongoing training as needed.

· Maintain staff confidence through strong supervision, support, and recognition of professional development needs.

· Obtain and sustain proficiency in Motivational Interviewing to support staff and patient interactions.

Communication & Professional Conduct

· Maintain open and regular communication with the supervisor regarding clinic operations.

· Demonstrate professionalism, ethical conduct, and adherence to organizational policies at all times.

· Foster a positive, respectful, and collaborative work environment across all levels of staff and external contacts.

· Provide on-call availability for the facility as required.

Performance & Quality Assurance

· Effectively manage operational dynamics to drive quality performance metrics.

· Ensure timely staff responsiveness to billing and operational requests.

· Actively participate in health and safety meetings, quality improvement activities, and other committee responsibilities as assigned.

· Perform additional duties as needed to support clinic success.

QUALIFICATIONS:

Master’s Degree preferred, with 3–5 years of supervisory experience and/or relevant administrative experience.

Codac Behavioral Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person