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Enrollment Data Specialist

Company Name
Rhode Island College
Remote Position
No
Job Type
Full Time
Location
Providence, RI
Position Title Enrollment Data Specialist
Career Ladder Eligible?  
Career Ladder Path  
Department Name Enrollment Management
Full Time / Part Time Full-time
Scheduled Work Week / Hours / Area Monday-Friday
35 Hours
Academic or Calendar Year Calendar
Number of Employees Supervised 0
Position Overview The division of Enrollment Management is responsible for the College’s student body by managing recruitment, admissions, financial aid, registration and retention to meet the institution’s enrollment and strategic goals.
Primary Purpose The Enrollment Data Specialist is responsible for managing and-optimizing the Enrollment Management division’s Customer Relationship Management (CRM) system – SLATE and the Student Information System (SIS) – PeopleSoft. The Enrollment Data Specialist will ensure accurate data entry, usage, and integration of information at the both the record and system level and use the information to streamline admissions processes and support strategic decision­ making by contributing to comprehensive data management, analysis, and reporting. The Enrollment Data Specialist will report directly to the Dean of Enrollment Management and play a critical role in the division’s efforts to grow new student enrollment.
Essential Duties
  • CRM Management: Assist with the administration, configuration, and maintenance of SLATE CRM, ensuring data integrity and operational efficiency.
  • SIS Administration: Collaborate on and monitor the integration between SLATE CRM and the College’s SIS – PeopleSoft to maintain data accuracy, student records and reporting.
  • Data Integrity: Collaborate on implementing and enforcing data quality standards, perform regular audits, and resolve data discrepancies promptly.
  • Reporting and Analysis: Generate reports and dashboards to provide insights into admissions trends, applicant demographics, yield rates, and other key new student enrollment metrics.
  • Process Optimization: Collaborate with the enrollment staff and other College offices to streamline workflows and improve efficiencies, from data entry, communications, to the complete student life-cycle.
  • Training and Support: Assist with training and supporting the enrollment staff on CRM and SIS usage, as well as colleagues across campus, troubleshoot issues and identify opportunities for system enhancement to support new student enrollment and student success.
  • Compliance: Ensure compliance with institutional policies (data governance), data privacy regulations, and best practices in admissions data management.

 
Occasional Duties Perform other duties and responsibilities as assigned by the Dean of Enrollment Management.
Required Skills, Knowledge, and Abilities
  • Able to be an agent of change in a rapidly changing environment.
  • Demonstrated initiative and the ability to grasp new processes and learn new systems or software.
  • Must be able to keep sensitive data confidential and adhere to all data security standards.
  • Excellent oral and written communication skills.
  • Demonstrated acute attention to detail, strong organization and problem-solving abilities.
  • Demonstrated ability to work independently and to collaborate as part of a team.
  • Evidence of commitment to professional growth and professional and skill development.
  • Flexibility, dedication, initiative, confidentiality, and the ability to learn are expected.
  • Ability to represent the College positively and effectively with prospective students, faculty, staff, higher education colleagues and the public.

 
Required Qualifications

Education: Bachelor’s degree.

Experience:

  • Proven experience (1 + years) implementing, managing, and integrating CRM systems, preferably SLA’IE, and SIS systems, preferably PeopleSoft, in an Admissions Office.
  • Strong understanding of data management principles and practices, including data collection, analysis, reporting, and quality assurance.
  • Excellent organizational skills with a keen attention to detail.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment..
  • Effective communication and interpersonal skills, with the ability to collaborate across departments and levels of the organization.
  • Familiarity with higher education admissions processes and regulations is highly desirable.
Preferred Qualifications
  • Master’s Degree.
  • Knowledge of Slate CRM, Image Now (document imaging software), PeopleSoft, business intelligence and analytics software and MS professional software packages are beneficial as well as the ability to leverage CRM technology to identify and implement efficiencies and measure outcomes.
  • Bilingual in English/Spanish (fluent in speaking and writing).
Environmental Conditions The employee is not exposed to known adverse environmental conditions.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Do you have an earned bachelor's degree?
    • yes
    • no

Applicant Documents

Required Documents

  1. Resume
  2. Cover Letter

Optional Documents

Application Email/URL
https://employment.ric.edu/postings/search