Cloud SysOps Administrator

• Administer cloud services and systems, primarily Windows, secondarily Linux and other systems.
• Build and maintain operational tools for deployment, performance, security and cost monitoring, and analysis of cloud services and systems.
• Plan, execute, facilitate, and/or support projects and staff relating to the transition and/or migration of non-cloud resources into cloud services, both within Information Technology Services and for other college staff and organizations.
• Provision, configure, monitor, and maintain cloud services and security access, both via available web-based management consoles, scripts, and automation tools.
• Implement and maintain operational and tools for backups and disaster recovery of on-premise systems and cloud services/resources.
• Produce and maintain documentation and records relevant to the areas of responsibility.
• Troubleshoot cloud resources and assist with troubleshooting cloud-dependent services as needed.
• Maintain proficiency in server administration, cloud system administration, and cloud DevOps technologies and practices.
• Train and supervise student employees and network/telecom technicians as assigned and assist in evaluating training needs.

Assist in:

• Analyzing and troubleshoot all issues.
• Establishing and enforcing standards and procedures.
• Evaluating and recommending evaluate existing and future cloud technology and services with respect to their applicability to the college.
• Establishing best practices in all technical areas, such as system administration, cloud security, cost and performance monitoring, and cloud services.
• Establishing and maintaining security of all cloud services.
• Assessing technical needs of a department.
• Estimating resource requirements for developing specialized software.

• Perform occasional duties of Senior Technical Programmer. Perform other related duties as required or as assigned by the Manager of Technical Services.

• Demonstrated competence in the management of cloud collaboration platforms (such as Microsoft 365 and Google Workspace) and cloud services (such as Microsoft Azure, Google Cloud Platform, and Amazon Web Services)
• Demonstrated experience in Microsoft Windows server/system administration;
• Demonstrated knowledge, understanding, and fluency of data networking and data security principles and practices;
• Demonstrated ability to learn and use a wide variety of technologies and tools;
• Demonstrated ability to show initiative, leadership, and coordinate efforts where needed
• Strong interpersonal skills.
• Ability to work independently as well as effectively and collegially with faculty, administrators, students and colleagues.
• Excellent analytical, organizational and communication skills.

Education: Bachelor’s degree or equivalent experience

Experience: Minimum of six year’s experience in the design, installation and maintenance of computer systems, server administration, cloud technology, SysOps/DevOps engineering of which two years’ experience shall be in the area of cloud services technical support.

• Bachelor’s degree in computer science or closely related field
• Demonstrated experience in Linux server/system administration;
• Demonstrated experience and fluency in networking, security, high-availability, and disaster recovery concepts as these relate to cloud platforms;
• Demonstrated experience in production and maintenance of technical documentation, both for internal users, as well as for external communication;
• Demonstrated experience in leading, coordinating, and implementing technical projects and initiatives;
• Demonstrated experience in coordinating with vendors and other third-parties.