Duals Outside Sales Representative

Pay Range:

$52,600.00 - $78,900.00 

Please email HR_Talent_AcquisitionTeam@bcbsri.org if you are a candidate seeking a reasonable accommodation for the application and/or interview process.

 At BCBSRI, our greatest resource is our people. 

We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well.

We recognize that to do your best work, you have to be your best self. 
It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees.

Our culture is one of belonging.
We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued.

Join others who value a workplace for all.
We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. 

We’re dedicated to serving Rhode Islanders.
Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer.

Why this job matters: 

Represent the company in the sales, service, and retention of Dual (Medicare/Medicare) eligible products; meet territory and monthly quotas. Ensure compliance in all aspects of sales activities.

What you’ll do:

• Conduct enrollment meetings and health fairs to promote Dual offerings to individuals.  Meet or exceed enrollment goals within the market. Complete all administrative components and manage activities and events within budgets.
• Seek out local marketing events and sales opportunities. Partner with community organizations, government agencies and local businesses to coordinate community outreach and educational events
• Ensure consistency of communication initiatives and outreach to targeted populations through multiple channels and marketing campaigns. Act as a liaison internally and externally for senior product lines.
• Maintain communication with the community and provide education by promoting health management programs and providing community resources available to members.
• Develop and foster strong customer relationships between local organizations and community partners.
• Collaborate with internal business areas to develop key performance indicators. Track and monitor progress against key performance indicators.
• Understand information regarding government products and services. Act as an educator and consultant internally and externally. Collaborate with internal business areas to address member questions related to plan benefits and the enrollment process.
• Participate in routine and documented staff meetings covering question areas, problem resolution, teamwork improvement activities and results.  Participate in work teams, committees and key marketing activities and annual regulatory site visits.  
• Exhibit a strong sales performance record and demonstrate comprehensive knowledge of Medicare and Medicaid.
• Perform other duties as assigned.

What you need to succeed:

• Combination of education and work experience
• Valid Driver’s License
• Three to five years experience in sales or marketing activities
• Valid Broker License and annual required credits
• Knowledge of health Care issues, benefit packages, and banking procedures
• Knowledge of health care issues, Blue Cross products, HMOs, PPOs, POS, financial and banking products, personnel policy and performance appraisals
• Demonstrated customer service skills
• Well developed verbal and written communication skills
• Presentation skills
• Negotiation skills
• Ability to handle multiple priorities/projects
• Good business acumen and political savvy
• Proficiency with Microsoft office products
• Strong organizational skills, with a track record of managing multiple tasks effectively
• Detail oriented skills
• Ability to take initiative in finding solutions to difficult and/or sensitive problems

The Extras:

• Knowledge of Centers for Medicare & Medicaid Services (CMS) guidance as it pertains to marketing activities and compliance

 Location:
BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:

• In-office: onsite 5 days per week
• Hybrid: onsite 2-4 days per week
• Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia
   

Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer.

The law requires an employer to post notices describing the Federal laws. Please visit  www.eeoc.gov/know-your-rights-workplace-discrimination-illegal to view the "Know Your Rights" poster.