Mobile Response Triage Manager

PROGRAM: Behavioral Health 

FULL TIME: 40 hours per week 

SALARY RANGE: $57,500.00 - $71,494.00

Summary: The Mobile Response Triage Manager will work collaboratively as part of the Emergency Services Team to support recovery and overall wellness of referred clients. The triage manager will triage crisis calls for children and adults and manage the dispatch of mobile crisis teams when appropriate to ensure timely response to requests for service. The triage manager will be responsible for risk assessment, response, and coordination of mobile crisis calls. The triage manager will also be responsible for completing documentation and conducting care coordination activities to support clients and team members. They will act as a liaison with community partners and referral sources to ensure timely communication and response. Will work with the Clinical Director to prioritize calls and create and maintain systems to support client care

Qualifications:

• B.A. or B.S. degree in social work, psychology, or related field and have a minimum of two (2) years of experience in a human service profession; Master’s Degree in social work, psychology or related field preferred
• Certified in First Aid/CPR and as a Community Responder (can complete this after hire).
• An understanding and belief in the recovery process required
• Must have the ability to work in a fast-paced environment and direct staff
• Skilled in operating various medical record software and hardware, word-processing, and database software programs
• Spanish Speaking preferred and is compensated
• Flexible schedule with some evenings required
• Excellent multitasking and communication skills a must
• Ability to work independently and part of a team
• Bilingual skills are compensated by an additional 6%, above base pay.
• Multilingual skills are compensated by an additional 8%, above base pay.

Physical Requirements: This position requires community visits, employees in this position must have the ability to:

• Current driver’s license, reliable transportation, registration and auto insurance
• Travel to and from clients’ residence, community locations and office site, which could include using walkways, stairs and/or elevators
• Ability to lift up to 20lbs
• Must be able to work remotely and in person adhering to PHI requirements

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits. Only together can we continue to grow and make a difference in our communities. Join our FAMILY today!

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

HOW TO APPLY: · Send your resume to careers@familyserviceri.org · Apply using the link www.familyserviceri.org/careers and search for Mobile Response Triage Manager · Follow the direct link to apply: Mobile Response Triage Manager