Certified Recovery Adviser (CRA) Manager

Position Summary:

A CRA is an exclusive position available within Aware Recovery Care. CRAs are a part of a multidisciplinary Addiction Treatment team guiding and directing clients through an intensive In-Home Addiction Treatment program which provides services for up to a full year. The CRA Manager has hands-on experience as a CRA and has exhibited strong leadership and communication qualities.

This position will require travel between both the Wallingford, CT office and the North Kingstown, RI office on a weekly basis

Responsibilities

Duties and Responsibilities:

• Effective and efficient management of a team of CRAs

• Monitor CRA Clinical documentation in the EMR system

• Audit CRA weekly visit logs, mileage, and expenses

• Assign CRAs to new clients based on age, gender, location, and personal story match

• Serve as guidance for CRAs and mediators in situations of immediate need pertaining to clients

• Supports and advocates for the CRA team

• Continued employee development and identification of staff training needs

• Extract requested client and CRA data from the EMR

• Report any discrepancies in CRA audit reports, higher-level staff concerns, hiring and development needs to the Executive Team

• Performs miscellaneous job-related duties as assigned

Skills & Qualifications

Required Qualifications:

• Holds DARC or CAC certification or eligibility within 6 months

• 2 years of lived experience in continuous recovery from any Substance Use Disorder (SUD) and/or personal experience with addiction in family members or loved ones preferred

Key Competencies:

• Demonstrates knowledge on client safety, clinical safety, and company safety policy

• Demonstrates Knowledge of Policies and Procedures

• Demonstrates Knowledge of ARC Curriculum

• Demonstrates knowledge of ethics and boundaries

• Demonstrates knowledge of each role on a client care team

• Demonstrates knowledge of all meeting types.

• Demonstrates a knowledge of the pathways to acquisition of appropriate licenses/certifications available to Certified Recovery Advisors

• Demonstrates ability to effectively navigate all electronic systems used by Aware

• Demonstrates appropriate communication and collaboration skills

• Demonstrates the technical skills needed to support CRAs in identifying stages of change and ability to utilize evidence based practices

• Demonstrates the technical skills needed for clinical documentation review.

• Demonstrates the ability to effectively manage a field based team

• Demonstrates clinical decision making ability within their scope.

• Appreciation and respect for principles of diversity, equity, and inclusion. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, etc.)